Privacy Policy

Welcome to the privacy policy of IMMERSE X LIMITED. This Privacy and Cookies Policy (the “Policy”) applies to the website https://imxprize.co.uk (the “Website”) operated by IMMERSE X LIMITED, whose registered office is at 2 Prestwood Avenue, HA3 8JZ (Company Number 15098971). For any enquiries, please email info@imxprize.co.uk.

Data Protection

For the purposes of the Data Protection Act 2018 (the “Act”) and the General Data Protection Regulation 2016/679 (the “GDPR”), the data controller is IMMERSE X LIMITED.

We have appointed a Data Protection Officer (DPO), Alvin Zondo, who can be contacted via info@imxprize.co.uk or at the registered office address mentioned above.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Personal information IMMERSE X LIMITED collects from you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

If you want to contact IMMERSE X LIMITED, participate in a competition, or to use certain facilities we provide on the Website, you will need to provide us with some additional personal information so that we can liaise with you and deal with your request, query, or application. If you do choose to provide IMMERSE X LIMITED with your personal information, IMMERSE X LIMITED will collect that information for our own use and for the purposes described in this Policy.

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, title, date of birth, and gender.
Contact Data includes billing address, delivery address, email address, and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, preferences, feedback, and survey responses.
Usage Data includes information about how you use our website, products, and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

This information will be collected primarily from you as information voluntarily provided to us, but we may also collect it where lawful to do so from (and combine it with information from) public sources, third-party service providers, individuals whom you have indicated have agreed for you to provide their personal information, government, tax or law enforcement agencies, and other third parties. We may also collect personal information about you from your use of other company services.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How we use your Personal Info

IMMERSE X LIMITED may use information about you for purposes described in this Policy or disclosed to you on our Website and with our services. For example, we may use information about you for the following purposes, all of which we believe to be in our legitimate business interests:

to operate competitions promoted on the Website;
to respond to and/or deal with any request or enquiry you may raise;
to improve our products and services and to ensure that content on the Website is presented in the most effective manner for you and for your device;
to administer the Website;
for internal record keeping;
to contact you (directly, either by IMMERSE X LIMITED or through a relevant partner or agent) by e-mail or phone for the above reasons;
to undertake credit checking, prevention of fraud, and other prohibited or illegal activities as part of our efforts to keep our Website secure;
to comply with our legal obligations.

The information we collect about you is essential for us to be able to carry out the other purposes listed above. Without this information, we would not be able to provide you with the products and services you are requesting.

Legal basis for the use of personal data

The legal basis on which IMMERSE X LIMITED relies to process your personal information includes:

On some occasions, IMMERSE X LIMITED processes your data with your consent (for example, when you agree that IMMERSE X LIMITED may place cookies on your device or process or share information that you input into our website).
On other occasions, IMMERSE X LIMITED processes your data when we need to do this to fulfil a contract with you (for example, if you win a prize in a competition that IMMERSE X LIMITED promoted or where we are required to do this by law, e.g. to comply with record-keeping obligations).
IMMERSE X LIMITED also processes your data when it is in IMMERSE X LIMITED’s legitimate interests to do this, and when these interests are not overridden by your data protection rights (including, for example, when IMMERSE X LIMITED shares data with our affiliates).

In most cases, the information that IMMERSE X LIMITED processes about you is required to deal with your request or registration, or is required by law, or is necessary for the exercise of IMMERSE X LIMITED’s legitimate business interests and needs, in which case special care is taken to safeguard your rights and to ensure any such use is proportionate.

IMMERSE X LIMITED may also convert personal information into anonymous data and use it (normally on an aggregated statistical basis) for research and analysis to improve IMMERSE X LIMITED’s performance.

Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Disclosure of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with you.
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Analytics and search engine providers that assist us in the improvement and optimisation of our Website.
Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If IMMERSE X LIMITED or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of IMMERSE X LIMITED, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details, and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. IMMERSE X LIMITED will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are as stipulated below;

- Rights to be informed.
- Right of access.
- Right to rectification.
- Right to erasure.
- Right to restrict processing.
- Right of data portability.
- Right to object to processing.
- Right to withdraw consent to processing.
- Right to make a complaint to the data protection authorities.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Third-party links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@imxprize.co.uk.

Thank you for visiting our Website.